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Landlords must act to avoid ending up in hot water over heating supplies

Tayside solicitors firm, Miller Hendry, are warning landlords who operate a communal heat supply that they have until December 31st to comply with new regulations set to introduce additional responsibilities on how services are metered and charged. The regulations will affect small residential or commercial developments, through to blocks of flats, university campuses and shopping centres.  

Under the new regulations, technical details of the heating system or network must be reported to the National Measurement & Regulation Office no later than 31st December 2015 and, where applicable metering equipment must be in place, no later than 31stDecember 2016. The regulations apply to any type of building that is heated or cooled, including those with a central boiler serving more than one customer, or a heat network where a boiler is shared with other buildings.

Alistair Duncan, Head of Commercial at Miller Hendry explains the importance of the changes to landlords:

“Getting the initial technical information and reporting is not a quick fix and it’s important that landlords take action sooner rather than later. If they fail to comply, it will lead to compliance notices and possibly financial penalties.

“Landlords will have a duty to install and maintain meters to monitor individual consumption, unless they can present a good case to show why it would not be feasible or cost-effective.

“The aim is to increase accountability and understanding of individual energy usage and once meters are fitted, all invoices for heating will have to charge for actual usage and present the customer with accurate consumption information.”

The Heat Network (Metering and Billing) Regulations 2014 have been introduced in the UK in response to the European Energy Efficiency Directive. For further advice or for information about Miller Hendry Solicitors visit

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